This position is responsible for supervising the day-to-day plasma center operations and staff to ensure efficient plasma collection.

RESPONSIBILITIES

• Responsible for all aspects of the donor center in the absence of the Assistant Manager and/or Director of Center Operations
• Ensures compliance with all federal, state, local, and company-specific rules, regulations, and practices related to the quality and safety of products, donors, and employee
• Provide clear instructions, conduct meetings, and communicate performance expectations
• Participate in all personnel functions, including hiring, assignment and direction of work, development, training, disciplinary actions including termination, and the maintenance of all personnel records
• Develop and implement active donor recruitment advertising campaigns to improve production levels
• Manage and develop talent within the donor center. Participates in the selection process of new staff for the donor center
• Work collaboratively with staff, peers, and management to achieve business goals. Communicate continuously and resolves conflicts proactively
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
• Thorough knowledge of applicable Company and departmental policies and regulated procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
• Will be cross-trained in all technical areas and other functions to meet the needs of the business.
•  Actively participates in root cause analysis, deviation management, and process improvement.
• Other duties as assigned

QUALIFICATION

• High school diploma or equivalent required
• Minimum of two (2) years of relevant work experience including one (1) year experience in a supervisory position, preferably in a regulated industry or;
• Associate’s Degree in Science or Business Management
• Strong verbal and written communication skills
• Proficiency with computers
• Must have explicit attention to detail
• Must have excellent analytical skills, organization skills, and follow-up
•  Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear
• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee
• Manual dexterity to perform all phases of donor plasmapheresis
• Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc
•  Ability to stand for extended periods of time for up to four (4) hours at a time
• Ability to lift, tug, pull up to fifty (50) pounds
•  Typical work environment with moderate notice level
• May be exposed to freezing temperatures for short periods of time
• Occupational exposure to bloodborne pathogens