The Patient Accounts Representative will play a crucial role in assisting patients and their families in navigating the financial aspects of their healthcare journey. This position will make a positive impact in the lives of others while working in a fast-paced and rewarding environment.

Responsibilities:

• Reaches out to patients with unpaid debt
• Determines reasons for overdue payments
• Attempts to collect payment from patients
• Sets up repayment plans according to ability to pay or negotiate credit extensions
• Keeps records of collection and status of accounts
• Receives payments and post amounts to customer's account
• Ensures collections operations function smoothly and effectively
• Works out terms for payment or initiates other actions as necessary
• Identifies and communicates with customers with delinquent accounts by mail, phone, etc.
• Compiles and maintains credit information
• Contacts customers with past-due accounts
• Recovers delinquent accounts according to company policy and procedures

Experience, Qualifications, and Education:

• Must possess beginning to working knowledge of subject matter
• Typically requires a high school diploma and 0 to 2 years of experience
• Persuasive communication skills
• Problem-solving skills
• Persistence

For questions or concerns, please contact Ali Gorson at 484-272-3270 ext. 3026