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Financial Eligibility Worker

Northeast Community Clinic
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California, USA
Dec 04, 2025
Insurance

Job Description

Job Description

Position Summary

The Financial Eligibility Worker will assist NECC patients that do not have medical insurance coverage. This position will be responsible for assisting patients with the application process and enrolling the patient into various insurance programs if qualified.

 

Schedule:

  • Flexible, may require some evening and weekends
     

Primary Duties and Responsibilities

  • Review Provider schedules and identify patients with no medical insurance coverage
    • Newborns
    • Children previously seen under Gateway and/or Public Private Partnership (PPP) Program
    • Patient with Share of Cost
  • Screen Families and educate them on various health insurance programs available and necessary qualifications
  • Enroll patients according to their qualifications
  • Assist patients with all necessary forms for initial enrollment and redetermination process, as necessary
  • Assist patients with all other necessary forms and paperwork pertaining to health insurance coverage
  • Conduct follow-up with applicants to ensure any and all required documentation and paperwork is submitted and inform patients of any approved health insurance coverage
  • Other duties as assigned by the HCC Coder, Clinic Manager or Operations Director


Secondary Duties and Responsibilities

  • Act as a patient advocate and a liaison between patients and the clinic, ensuring 100% patient satisfaction
  • Identify and resolve issues that could lead to member dissatisfaction and could affect member retention.
  • Help Patients with Insurance questions.

 

Minimum Requirements

  • Microsoft Office (Word, Excel, Outlook)
  • Excellent Communication Skills
  • Excellent Customer Service
  • Bilingual English/Spanish preferred
  • Ability to work as a team player and work independently
  • Reliable transportation
  • Must be able to travel from facility to facility
  • This position requires 10 % travel outside the local area. 

 

Required Education/Experience and/or Licensure/Certification

  • High school diploma or GED equivalent
  • 1 year minimum experience in similar job related duties
  • Commitment to goals and philosophy of Northeast Community Clinic
  • Valid State Identification
Company Description
Join the NECC Team!

NECC has been providing primary and preventative healthcare services since 1971 to the low-income, uninsured, and underserved residents of Los Angeles County. Our mission is to provide comprehensive, quality healthcare in a culturally sensitive and linguistically competent manner to low-income, underserved, and indigent patients in the communities of the Los Angeles region, regardless of financial status.

We hope you will join our medical professional team who are interested in a professional career serving our patients with dignity, professionalism, and high quality of care. We want you to be part of the NECC legacy of transforming communities one patient at a time.

We look forward to hearing from you soon!

Company Description

Join the NECC Team!\r\n\r\nNECC has been providing primary and preventative healthcare services since 1971 to the low-income, uninsured, and underserved residents of Los Angeles County. Our mission is to provide comprehensive, quality healthcare in a culturally sensitive and linguistically competent manner to low-income, underserved, and indigent patients in the communities of the Los Angeles region, regardless of financial status.\r\n\r\nWe hope you will join our medical professional team who are interested in a professional career serving our patients with dignity, professionalism, and high quality of care. We want you to be part of the NECC legacy of transforming communities one patient at a time.\r\n\r\nWe look forward to hearing from you soon!
About Northeast Community Clinic
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