We are seeking an IT Service Technician to join our team! As an IT Service Technician at AsystYOU Technology you will be responsible for providing advanced technical support and maintenance of computer systems, hardware, and software. This role involves troubleshooting complex issues, providing guidance to lower level technicians, and ensuring the smooth operation of IT services. The ideal candidate will have strong problem-solving skills, excellent customer service abilities, and a solid understanding of network and system administration.

Responsibilities:

• Manage all aspects of the networking platform
• Troubleshoot network & system issues
• Monitor active network and server infrastructure
• Perform routine preventative maintenance on equipment
• Administer network security measures to prevent system interruptions or breaches
• Execute sensitive data backup and restoration procedures
• Cabling, racking, and equipment installation
• Document all technical procedures and user guides

​Qualifications:

• Previous experience as a network or systems administrator
• Knowledge of TCP/IP and data protocols
• Ability to prioritize and multitask
• Deadline and detail-oriented
• Strong troubleshooting and critical thinking skills