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Description
Key Responsibilities
Skills Knowledge and Expertise
Why DeepSeas?
Company Background
With close to 30 years of experience in cyber defense, DeepSeas is trusted by nearly 1,000 clients around the world, including Fortune 100 enterprises and mid-market organizations, municipality and local governments, higher education, and federal agencies. DeepSeas partners with clients to prepare for, prevent, and protect against increasingly sophisticated and dangerous cyber threats. In addition to a full suite of advisory, compliance, and testing services to support clients on their cybersecurity transformation journeys, our industry-leading MDR solution - DeepSeas MDR+ - combines the data, scale, and automation from the DeepSeas Cyber Defense Platform with world-class analysts, engineers, and incident responders to cut through the noise and deliver timely, relevant, and validated threat notifications that have bypassed a client’s controls. DeepSeas MDR+, is the first and only MDR solution that covers the entire converged attack surface, including OT, IT, cloud, and mobile for both enterprise and mid-market organizations.
Known for its programmatic approach to continuously transforming cyber defense programs, DeepSeas is recognized as a top 40 MDR provider by Gartner and a top 5 leader in the 2024 Frost Radar™: Global Managed Detection and Response (MDR) Market.
Known for its programmatic approach to continuously transforming cyber defense programs, DeepSeas is recognized as a top 40 MDR provider by Gartner and a top 5 leader in the 2024 Frost Radar™: Global Managed Detection and Response (MDR) Market.
Position Overview
As a Salesforce Administrator with a strong understanding of Salesforce Billing at DeepSeas, you will be responsible for the configuration, maintenance, and enhancement of our Salesforce platform, with a focus on improving billing processes and supporting sales operations. Working closely with cross-functional teams, you will leverage your expertise to streamline billing workflows, improve data management practices, and drive user adoption
As a Salesforce Administrator with a strong understanding of Salesforce Billing at DeepSeas, you will be responsible for the configuration, maintenance, and enhancement of our Salesforce platform, with a focus on improving billing processes and supporting sales operations. Working closely with cross-functional teams, you will leverage your expertise to streamline billing workflows, improve data management practices, and drive user adoption
Key Responsibilities
• Salesforce Configuration and Customization: Customize and configure Salesforce to meet the specific needs of our sales and billing processes, including setting up custom objects, fields, workflows, and automation processes.
• User Training and Support: Provide ongoing training and support to Salesforce users, particularly in the area of billing processes and functionalities. Address inquiries, troubleshoot issues, and promote best practices to maximize productivity and accuracy in sales and billing operations.
• Data Management and Integrity: Implement and maintain data quality standards within Salesforce, ensuring accurate and reliable data for sales forecasting, billing, and financial reporting purposes. Develop and enforce data governance policies to maintain data integrity.
• Reporting and Analytics: Develop and maintain reports, dashboards, and metrics related to sales and billing activities to provide insights into financial performance, revenue forecasts, and billing efficiency. Utilize data analysis to identify trends, opportunities, and areas for improvement in sales and billing processes.
• Integration and Collaboration: Collaborate with IT and finance teams to integrate Salesforce with other systems and tools, such as accounting software and payment gateways, to ensure seamless data flow and process integration across the organization.
• Continuous Improvement: Stay updated on new Salesforce features and enhancements, evaluating their potential impact on our sales and billing processes and recommending updates or enhancements as needed to optimize Salesforce functionality.
• Security and Compliance: Implement and enforce security measures and access controls within Salesforce to safeguard sensitive financial data and ensure compliance with relevant cybersecurity regulations and standards.
• User Training and Support: Provide ongoing training and support to Salesforce users, particularly in the area of billing processes and functionalities. Address inquiries, troubleshoot issues, and promote best practices to maximize productivity and accuracy in sales and billing operations.
• Data Management and Integrity: Implement and maintain data quality standards within Salesforce, ensuring accurate and reliable data for sales forecasting, billing, and financial reporting purposes. Develop and enforce data governance policies to maintain data integrity.
• Reporting and Analytics: Develop and maintain reports, dashboards, and metrics related to sales and billing activities to provide insights into financial performance, revenue forecasts, and billing efficiency. Utilize data analysis to identify trends, opportunities, and areas for improvement in sales and billing processes.
• Integration and Collaboration: Collaborate with IT and finance teams to integrate Salesforce with other systems and tools, such as accounting software and payment gateways, to ensure seamless data flow and process integration across the organization.
• Continuous Improvement: Stay updated on new Salesforce features and enhancements, evaluating their potential impact on our sales and billing processes and recommending updates or enhancements as needed to optimize Salesforce functionality.
• Security and Compliance: Implement and enforce security measures and access controls within Salesforce to safeguard sensitive financial data and ensure compliance with relevant cybersecurity regulations and standards.
Skills Knowledge and Expertise
• Preferred Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• Required Salesforce Administrator certification (ADM 201) required; additional certifications such as Salesforce Billing Specialist or Salesforce Billing Consultant preferred.
• VisualForce / CPQ template expertise required
• SalesForce Pricebook knowledge preferred
• Proven experience (5 years) as a Salesforce Administrator, with a deep understanding of Salesforce architecture, data model, and configuration best practices.
• Experience in configuring and customizing Salesforce to support sales and billing processes, with a focus on Salesforce Billing.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Strong analytical and problem-solving abilities, with the capability to translate business requirements into technical solutions in the context of sales and billing processes.
• Ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced environment.
• Required Salesforce Administrator certification (ADM 201) required; additional certifications such as Salesforce Billing Specialist or Salesforce Billing Consultant preferred.
• VisualForce / CPQ template expertise required
• SalesForce Pricebook knowledge preferred
• Proven experience (5 years) as a Salesforce Administrator, with a deep understanding of Salesforce architecture, data model, and configuration best practices.
• Experience in configuring and customizing Salesforce to support sales and billing processes, with a focus on Salesforce Billing.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Strong analytical and problem-solving abilities, with the capability to translate business requirements into technical solutions in the context of sales and billing processes.
• Ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced environment.
Why DeepSeas?
At DeepSeas, we like to say that heart rates go down, careers take off, and security programs mature. Our values provide the ultimate guide for our daily behavior and decisions. Without these values, we aren’t DeepSeas. They preserve the essence of our organization, reflect the personalities of our Deeps (how we affectionately refer to our teammates), and enable us to exceed expectations. Our values are:
· We are client obsessed.
· We stand in solidarity with our teammates.
· We prioritize personal health and well-being.
· We believe in the power of diversity.
· We solve hard problems at the speed of cyber.
This is your chance to join a supportive crew of teammates and an industry-leading organization that values opportunities for growth. If DeepSeas sounds like a good fit for you, send us your resume and let’s talk!
· We are client obsessed.
· We stand in solidarity with our teammates.
· We prioritize personal health and well-being.
· We believe in the power of diversity.
· We solve hard problems at the speed of cyber.
This is your chance to join a supportive crew of teammates and an industry-leading organization that values opportunities for growth. If DeepSeas sounds like a good fit for you, send us your resume and let’s talk!
About DeepSeas