We are seeking an Infrastructure Engineer to join our client's team in Des Moines! As an Infrastructure Engineer, you will be focused on end-user support, automation of IT processes, and provision of new employees. Apply now if you are a data-driven decision maker looking to join a growing, exciting company!

Responsibilities:

• Implement automation for IT processes to enhance efficiency and effectiveness
• Provide end-user support to ensure seamless IT operations
• Provision new employees, ensuring timely and accurate setup of necessary systems and accounts
• Mature usage of Intune and Defender for Endpoint usage to enhance security and management of devices
• Create and deploy group policies to maintain a controlled and secure IT environment
• Identify opportunities for automation and implement solutions to reduce manual workloads
• Provide technical support to users, resolving issues and improving user experience
• Maintain and improve technical computer skills including knowledge of operating systems, networking, and hardware
• Utilize Active Directory and Azure Active Directory for effective management of user accounts and access
• Employ Powershell automation experience to streamline and automate repetitive tasks.

Qualifications:

• 5+ years of relevant experience
• Proficiency in End-User Support and User Support is required.
• Knowledge of Active Directory/Azure Active Director is required.
• Experience with Endpoint Protection is required.
• Experience with Intune for device management, device compliance, application deployment is required.
• Experience with Microsoft Office 365 is required.
• Experience with Microsoft Defender for Endpoint is required.
• Powershell automation experience is required.
• Technical computer skills including knowledge of operating systems, networking and/or hardware is required.
• Detail oriented and strong communication, customer service, analytical and problem-solving skills is required.
• Technical aptitude.

Preferred Qualifications:

• Windows Server management (e.g. Server 2012 R2+)
• Server management via Azure Arc