Job Duties and Responsibilities:

• Administer N-tier application(s)
• Administer cloud applications (Azure, Oracle)
• Ensure the quality and delivery of application operations supporting the business in accordance with agreed upon standards.
• Perform Capacity Planning to ensure appropriate storage and/or processing capability for the specified applications to support present and future initiatives.
• Provide level 3 technical support to include proactive and reactive incident resolution.
• Perform proactive review of applications and systems performance metrics and alerts to ensure event correlation and trend analysis are performed on a periodic basis.
• Collaborate with Systems Administrators to troubleshoot hardware and OS-level issues on all platforms to include RedHat/Oracle Linux, Windows Server, Azure and Oracle
• Collaborate with Network Engineers to solve networking issues as it pertains to specified Applications.
• Be able to identify recurring incidents impacting user population, help identify root cause, and resolve problems.
• Establish alerting and automated fix actions for application issues.
• Ensure knowledge database is populated with resolutions, workarounds and known issues.
• Review system logs to identify signs of potential problems.
• Complete software or system releases as requested.
• Establish and maintain users in regard to their files, rights and account restrictions.
• Stay ahead of on technologies affecting current systems infrastructure issues.

Qualifications and Requirements:

• Minimum of 7+ years systems administration experience.
• Infrastructure and Operating System Knowledge.
• Strong organizational skills.
• Excellent customer service skills and service orientation.
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written formats.
• Ability to work collaboratively in a team environment.
• Lead and prioritize multiple tasks.
• Detail oriented – Attention to detail.
• Ability to work independently and solve problems.
• Ability to understand and create infrastructure diagrams using Visio.
• Possess advanced Windows server administration skills.
• Thorough understanding and experience with Linux.
• Experience with shell\Windows scripting.
• Thorough understanding of networking connectivity and load balancing.
• Experience or familiarity with application deployments through change management.
• Experience or familiarity with IIS, HTML, Java, Jboss, Azure and Oracle Cloud.
• Experience writing SQL queries and scripts.