We are seeking a Switchboard Operator to join our team in GREENWICH, Connecticut. This role involves managing communications within the hospital by directing phone calls and announcing emergency codes. This role offers a long-term contract employment opportunity.

Responsibilities:

• Manage the switchboard operations, ensuring smooth and efficient communication.

• Direct incoming phone calls to the appropriate departments or individuals within the office.

• Announce emergency codes as and when required, adhering to protocol.

• Ensure all communications are handled professionally and promptly.

• Handle high-stress situations calmly and effectively, especially during emergencies.

• Assist in other administrative tasks as needed to support hospital operations.

• Utilize strong interpersonal skills for effective communication with hospital staff and visitors.

• Use the skill of answering inbound calls to manage high call volumes efficiently.

• Must have a high school diploma or equivalent qualification.

• Experience in a similar role within the healthcare industry is preferred.

• Proven ability to handle a high volume of inbound calls.

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Ability to maintain a calm demeanor under pressure.

• Proficient in using computer systems and software relevant to the role.

• Must follow all confidentiality and data protection regulations.

• Ability to work in a team and independently when required.

• Willingness to work in different shifts, including nights and weekends.

• Must demonstrate professionalism and respect for patients' rights and individual needs.

• Ability to handle emergencies efficiently and contact the appropriate personnel.

• Familiarity with switchboard equipment and operations.