Monday thru Friday
8:30 AM - 5:00 PM (training requires 8 AM - 4:30 PM hours)
Ongoing Temp- likely 6-12 weeks to start
BILINGUAL in Spanish and English required
Responsibilities:
Work closely with clinicians to ensure scheduling of patient appointments is done in accordance with physician preferences and templates.
Verify patient's identity using 2 identifiers when scheduling and during check-in process.
Verify patient's appointment time and physician.
Handle medical billing, insurance verification, and referrals as needed.
Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.
Provide routine and more complex administrative support such as: typing memos and letters, answering telephones, and taking and distributing messages.
Coordinate calendar and schedules including: coordinate calendars for several managers or coordinates events for department.
Assist with training and orienting staff as needed.
Follow HIPAA guidelines for the management of patient privacy and confidentiality.
Requirements:
Medical office or medical call center experience
Bilingual in English and Spanish
Epic experience