- Healthcare industry experience is preferred. Want basic understanding or knowledge of HIPPA security and worked within a Trustable environment with confidential data.
- Must have basic knowledge of I.T.
- Must have understanding of basic Security (HIPPA).
- Must have Active Directory and Mobile Device Management product experience.
- Workday consists of 2 hours phone coverage and 6 hours work on backlog of tickets involving Incident tickets, Active Directory, and Mobile Device Management.
- Must have experience rolling devices onto a mobile device platform (Intune) or other similar platforms using pre-existing images for phones. Broad range.
- Must have ability to work through undocumented issues/ problems using Google or other sources to find a solution then making recommendation and actually fixing the problem.
- Must have mentored or coached Tier1 Support Technicians, providing problem resolutions to them and getting it done.