We are seeking a Federal Financial Aid Advisor to become an integral part of our team! As a Financial Aid Advisor, you'll guide and support students and their families through the financial aid process.

Responsibilities:

• Ensure regular and reliable attendance.
• Offer excellent customer service.
• Take and make calls for Financial Aid, Placement Verification, and Lead Qualification.
• Share accurate financial aid information.
• Help students apply for various types of financial aid.
• Help students complete and submit the FAFSA and other documents.
• Review and process federal financial aid applications and documents.
• Assess financial need and eligibility for federal aid programs like Pell Grants and Direct Loans.
• Guide student borrowers on entrance and exit counseling.
• Enter and maintain data in ED Express, COD, and NSLDS systems.
• Analyze financial needs and package aid using ED Express.
• Verify and correct financial aid data; prepare Professional Judgment applications.
• Maintain student files, assemble application packages, and handle clerical tasks.
• Counsel students and families on federal financial aid options, eligibility, and application processes.
• Ensure compliance with federal regulations and institutional policies.
• Stay updated on financial aid laws and adjust practices as needed.
• Prepare and award financial aid packages according to guidelines.
• Manage financial aid disbursements and keep accurate records.
• Assist students in understanding their awards and responsibilities.
• Resolve issues related to financial aid, including appeals and loan repayment.
• Maintain financial aid records in line with requirements.
• Generate and review reports on financial aid disbursements and compliance.
• Coordinate with other departments and external agencies for comprehensive student support.
• Complete other tasks as needed.

Qualifications:

• Associate’s degree in finance, accounting, business or related fields. Diplomas accepted with work experience in the field.
• One year Experience with federal financial aid programs.
• Great analytical, communication, and problem-solving skills, with a keen eye for detail and data management.
• Solid understanding of federal financial aid programs and regulations.
• Honest, empathetic, and able to handle pressure well, with strong organizational and people skills.
• Comfortable with technology and financial aid systems (like ED Express, NSLDS, COD, CPS, MS Word, Excel).
• Ability to understand and apply complex financial aid regulations.
• Knowledge of personal income tax laws related to federal financial aid.
• Can work well independently and as part of a team.
• Skilled at resolving conflicts with students and parents and helping them find solutions.
• Communicates professionally with a diverse group of students.
• Organized and able to juggle multiple projects and deadlines.
• Detail-oriented with strong problem-solving skills and good judgment.
• Familiar with financial documents.

Work Environment:

• Typically, office-based, with potential for occasional evening or weekend hours

Weekly Hours & Schedule:

• 25 - 35 hours per week
• Day shift
• Evening shift
• Weekends as needed

Benefits:

You'll be entitled to benefits such as Paid Vacation Time, Paid Federal Holidays, & Health insurance after 3 months of employment.